FAQs

1) What is the delivery time?

2) Is there a guarantee?

All products have a 14-day warranty.

3) What is the return policy?

If the product has no obvious defect. Then they do not fall under our 14days return period.

4) Can I cancel or change my order?

Of course, if our fulfilment team hasn't shipped your order yet. So we can change or cancel it.

5) How can I exchange or return?

Email us at voteckoo@gmail.com and we will arrange a return label for you.

6) My package has disappeared. What should I do?

Email us at voteckoo@gmail.com and we'll take care of it.